Children

Children over the age of 12 are welcome either sharing with an older sibling or with a parent in one of our twin bedrooms.

Pets

Sorry, no pets.

Smoking

Strictly no smoking.

Accepted Payment Methods

Cash, Visa, Mastercard, American Express, Electron, Bank Transfer.

Check In & Check Out Times

Earliest check in is 5.00pm. Latest check in is 9.30pm. We kindly ask that you check out by 10.30am.

Other Policies

A non-refundable deposit equivalent to one night's stay per room reserved is required to secure a booking payable by debit/credit card. or bank transfer.We will take outstanding balance 5 days before arrival If a stay is going to be within 7 days of booking we shall require payment in full unless agreed otherwise. We ask for card details to secure all bookings. In the event of late cancellation or any damage we will charge that card the amount owed.

Your accommodation should be available to you from 1.00pm on the day of your arrival. Formal check-in is from 5.00 pm, if you plan to arrive earlier this is not a problem but we ask that you contact us in advance. We ask guests to provide an approximate time of arrival and keep us informed if these times alter.

Whilst we try to ensure the specific room requested is available Portland House reserves the right to alter the room on a like for like basis if required.

For full details of our cancellation policy and booking terms and conditions please visit our website.

Group Bookings: We do not accept bookings for stag or hen parties. For other group bookings, please telephone us to discuss your requirements. It is the responsibility of the person booking group accommodation to ensure that all group members are aware of our terms and conditions and that payment is made to the proprietors in the event of any cancellation or failure to arrive by any member of their group. Full payment for group bookings is required four weeks prior to arrival or on booking if the stay is within this time.

Liability

Portland House does not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions.

 

Privacy Policy

Any data collected during the course of your booking may be held on computer. With your permission we may from time to time contact you about promotions and offers. We will never share your details with third parties.